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Forum Discussion
Chrisbair
Jan 10, 2026Aspirant
Transfer Armor plus to new router
Had Netgear Orbi for 5 years and paid Armour service. Recently bought new router to replace this, however you cannot transfer the Armor plus to the new router. Customer Support does not help and te...
Chrisbair
Jan 13, 2026Aspirant
Checked again today - they dont have it done and they said " we have escalated it to the team". One of the worse customer service i have dealt with in years. Would have went with several other brands if i new this.
FURRYe38
Jan 13, 2026Guru - Experienced User
I passed this to NG as well. Things can happen behind the scenes that are not intended and can take longer than expected to get fixed.
Will see if they can check on this again and give some slack on time since you haven't been able to use it.