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Forum Discussion
eyrieowl
May 07, 2019Tutor
Circle Home Plus
Hey, So, I recently moved from a Nighthawk R7000 I'd been using for several years to an Orbi system. I'm in general happy with the Orbi...but I've run into difficulty in setting the parental cont...
Mastersuntzu
May 25, 2019Initiate
There is no misunderstanding. I am aware of your three points. The issue is that if I want to continue managing my kids iPhones outside of my home I will now have to purchase separately the new Circle box. Prior to Circle discontinuing Circle Go I could manage devices within and outside of my WiFi network. With the new arrangement there is ZERO value in having Circle via Netgear. Once I purchase the new Circle Device I will have all the features of Circle without Netgear adding any value. In short...why select a Netgear router with Circle included when you will have to buy a separate Circle device anyway. As angry and frustrated as it makes me I have conceded that I will need the new Circle device to continue managing my devices the way I was able to prior to this awful change in the Netgear/Circle partnership. I will now have to disable the Circle feature on my Netgear Orbi so that the two different Circles/Profiles don’t conflict/compete with each other.
DexterJB
May 27, 2019NETGEAR Moderator
Hi Mastersuntzu, as stated in the announcement by Circle here:
"If you are already a Circle Go customer, the supporting services will continue to operate as normal. Only potential new customers will be affected by this change."
Dexter
- eyrieowlMay 27, 2019TutorThat announcement is useless for existing customers who switch devices, but thank you for parroting what we'd already read for ourselves.