NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jwc-jwc-jwc
Jun 30, 2019Aspirant
Circle passcode reset Orbi RBR50
This seems to be a common request and the only way to get an answer is to have someone DM you. I have a new iPhone and cannot login to Circle. When I do the whole "I am the only admin" process I DO get a pin code, but the app will not accept the pin code that comes to me via SMS. Please Help!
16 Replies
Replies have been turned off for this discussion
- Blanca_ONETGEAR Employee Retired
Hi jwc-jwc-jwc
Welcome to NETGEAR Community!
Please PM me your email address and device serial number.
Regards,
Blanca
Community Team- jwc-jwc-jwcAspirantSent, thanks!
- EroDiAspirant
Hi everyone,
I have the exact same issue. Could you help me please?
Thank you very much.
Best Regards,
Erol
- FURRYe38Guru - Experienced User
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circleGood Luck.
EroDi wrote:Hi everyone,
I have the exact same issue. Could you help me please?
Thank you very much.
Best Regards,
Erol
- coreydavisAspirant
i have a new phone and need to reset the passcode for my Circle Disney app on the phone so i can log into Circle and stop pasuing the devices that will cirrently not operate because htey were pasued before i got the new phone!
- FURRYe38Guru - Experienced User
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circle
Good Luck.
coreydavis wrote:i have a new phone and need to reset the passcode for my Circle Disney app on the phone so i can log into Circle and stop pasuing the devices that will cirrently not operate because htey were pasued before i got the new phone!
- orbisteveAspirant
I'm having the same issue as so many others... I can no longer access Circle after doing a reset of the router. Help, please! Thank you.
- FURRYe38Guru - Experienced User
Please post about this in the Circle app forum:
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/bd-p/en-home-circleThank you.
orbisteve wrote:I'm having the same issue as so many others... I can no longer access Circle after doing a reset of the router. Help, please! Thank you.
- hkg1975Initiate
I had the same problem as described. Even though I was getting the code by text message, it was not being accepted when I inputted in the app. Solved it by rebooting the orbi.