I have been running Circle app on Orbi for quite some time. Recently it started to show no internet usage. I only see "No usage to report for this period". I deleted the app and reinstalled but still the same. Any suggestions before I cancel the subscription? Thanks.

Hi cemtp, Welcome to the community! You can check the link below from Circle. https://support.meetcircle.com/hc/en-us/articles/360002161692-My-Profile-Device-isn-t-Showing-Usage-History Dexter Community Team

Circle shows zero internet usage | NETGEAR Communities

3 Replies

DexterJB
NETGEAR Moderator
Jan 16, 2019
Hi cemtp,

Welcome to the community!

You can check the link below from Circle.

https://support.meetcircle.com/hc/en-us/articles/360002161692-My-Profile-Device-isn-t-Showing-Usage-History

Dexter

Community Team
- DexterJB
  NETGEAR Moderator
  Jan 22, 2019
  Hi cemtp,
  
  I would like to follow up and check if you are still experiencing the issue.
  
  Regards,
  
  Dexter
  Community Team
  - cemtp
    Aspirant
    Feb 03, 2019
    Thanks for following up.
    
    Suggestions in the link didn't help so I cancelled my subscription.
    
    Not an ideal solution but the problem is solved now :(
    
    Regards,
    
    Cem

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Circle shows zero internet usage