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Forum Discussion
juched
Dec 08, 2017Apprentice
R7000 - Disney Circle - Internet speeds through router slowdown
Creating a new thread to focus on this one issue. I don't believe this is a general slow wifi/slow internet issue, but is clearly Circle related. All tests done on wired connection via my Net...
farbod
Mar 18, 2019Star
I've been dealing with this issue since the latest update Firmware Version
V1.0.9.64_10.2.64 . Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
As you mentioned, the speed drops off drastically :-(
Enabled Disney circle at Parental control. (basic service) Cable or WIFI Internet speed drops
evil_mike
Mar 18, 2019Apprentice
If the device you're testing on doesn't need to be scanned by Cicle, set it to unmanaged and re-test. Also, disable IPv6 on the router.
- farbodMar 18, 2019Star
I’ve already done what you asked me to do before posting. The issue is definitely the firmware since the problem started right after the update. These are what I have done so far:
- Upgraded to the new firmware 0.9.64_10.2.64.
- Factory reset the router.
- Enabled the circle and did speed test. slow speed
- Deactivated Circle, speed test. Max, full speed
- Disabled internet traffic meter, disabled QS and IPv6 (by default = off) re-enabled saved, and on both cases, speed test same result, no change.
- Finally, connected the mac with the wire directly to the router, factory reset, re-downloaded the firmware from the Netgear, updated the firmware, factory reset the router. Speed test = max Enabled the circle, speed = slow again did step 5 without any luck.
- Final attempt, in my cell, circle app. Unmanaged device = same result and also tried with cell and my pc without any luck againnnnn :-(.
- Conclusion, firmware problem either with circle or the router.