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Forum Discussion

luisng10's avatar
luisng10
Aspirant
Sep 09, 2019

Why it is so difficult to add parental control my god?

Why is so difficult to add parental control. I have spend hours doing this.  When click on the parent control tab in the routerlogin.net it take to the stupid circle parental page. I downloaded the app on my phone but says do not detect my router. I downloaded the latest version on the routerlogin so whatelse I have to do?

6 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Sep 09, 2019

    Hi luisng10, welcome to the community! May we know the model number and firmware version of your router? Also, please try using another device and check if the issue will persist.

     

    Dexter

    • luisng10's avatar
      luisng10
      Aspirant
      Sep 10, 2019

      Router R6700v2

       

       

      I do not think trying from different device will make any difference.  I access

      http://routerlogin.net/ then select aprental control and it take me to the netgear website for the circle disney parental control.. So not sure how I can set up the parental control on this router..