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Forum Discussion
Olive1931
Mar 18, 2018Aspirant
2 routers, parental control need & problems accessing subnet devices
Hello, I have acquired a R7000 for parental control. I have connected it to my IAP modem that is also a router, which can't be be set in bridge or AP mode. R7000 must be kept in router mode to enabl...
michaelkenward
Mar 19, 2018Guru - Experienced User
Olive1931 wrote:
Case850wrote:
It is also technically possible to replace you existing Modem-Router, R7000 and simplify your network via one Router.
Unfortunately, I don't think it is feasible with the IAP I have without losing TV and IP phone. Let me see the port forwarding option you suggest (and also find why my post with technical info keeps on disappearing each time I post it :-)
I can understand that, especially when you have a "gateway" that also connects a phone. TVs are another matter, unless this is some exotic bundled box.
I was just looking for the easiest option without knowing what the modem was. Talk of IAP and FAI modems doesn't mean much to most of us. We need model numbers before we can make even semi-informed guesses.
It always helps to start with as much information as possible when seeing help. In this case, telling people the modem at the start might have come up with alternative options.
I assume that you have asked your internet service provider for help with this question. It should know what kit works best on the network. Some ISPs even have their own forums where people talk through such matters.
I bet someone on there has faced the same challenge.
Good luck. Hope you get it sorted before the kids are too old to need parental controls. Oh, and be warned that some young persons are smarter than their parents and quickly find ways round parental controls. They turn up here seeking help only to be told what to do with their brats!
Olive1931
Mar 19, 2018Aspirant
antinode wrote :
You seem to have gotten a near-perfect combination of missing features on these two boxes.
You said it :-). Do you think my setting would work fine with the D7000 ? I would loose the Circle parental control function but would have at least a network that would look more logical to me otherwise I only see two options :
- returning R7000 and leaving my kids in the wild, being a bad father and getting in worse troubles when they will get older :)
- putting all my devices but TV box behind R7000 hoping not to have double NAT issues (e.g. when using SSH connection to office servers ) or putting it in the modem DNZ to avoid this.
Is this correct ?
michaelkenward wrote : I assume that you have asked your internet service provider for help with this question.
... I am afraid that no relevant help can be expected from my ISP. They provide good quality service to the mass and super fast network here, but do not want people to do "alternative" things with their equipement. This is why there are so little settings in their modem. I can understand.
Do you think it is worth contacting netgear support team to see if there is a trick that we had not thought about ?
michaelkenward wrote : Good luck. Hope you get it sorted before the kids are too old to need parental controls. Oh, and be warned that some young persons are smarter than their parents and quickly find ways round parental controls.
:-) Thanks ! I am afraid that I need more than luck these days, the older has turned 13 :-)
- antinodeMar 19, 2018Guru
> [...] Do you think my setting would work fine with the D7000 ?
I always use NAT, so I've never tried it, so I know nothing, but, in
the User Manual, it looks better than the R7000 for NAT control. I'd be
using the D7000 in router-only mode (ignoring the DSL modem function),
simply to get the no-NAT mode.
I'd expect a D7000 to cost more than an R7000, and there may be some
other model (perhaps from another maker) which would cost less, and
still have the NAT-control feature.
> [...] I would [lose] the Circle parental control function [...]
The D7000 does have something at BASIC > Parental Controls, which
directs you to download a "Genie" app, which, I assume, has some kind of
pre/non-Disney-Circle access control. I know nothing about that, too,
but perhaps it's (still?) possible to use that (or something like it) on
the R7000 (or some other router).
> Is this correct ?
I'm now afraid to answer questions like that, but it sounds right to
me. (My DMZ experience is also nil, however.)
> Do you think it is worth contacting netgear support team to see if
> there is a trick that we had not thought about ?
There's only one way to find out. (It'd be nice if there were some
secret way to disable NAT on the R7000, for example.) - michaelkenwardMar 19, 2018Guru - Experienced User
Olive1931 wrote:You said it :-). Do you think my setting would work fine with the D7000 ?
The D7000 is a DSL modem/router. Beyond the number of the model, it is not comparable to the R7000.
You have already explained that you are joined at the hip to your existing modem. Buying another modem and using it as an access point mode may well lose important features, including parental controls.
There must be a better way of achieving what want.
- Olive1931Mar 19, 2018Aspirant
OK, thanks to all ! I will contact the support as a last attempt and will get back to this discussion to post the solution, if any
All the best !
- antinodeMar 20, 2018Guru
> The D7000 is a DSL modem/router. Beyond the number of the model, it is
> not comparable to the R7000.
I can compare them. Watch this: Other than the DSL modem, the two
have similar capabilities.
> [...] Buying another modem and using it as an access point mode may
> well lose important features, including parental controls.
That would be a poor idea, but who proposed doing that? My
suggestion was to use the D7000 (which is a modem+router, not simply a
modem) as a _router_, not as a wireless access point. (A D7000, or some
other router on which NAT can be disabled, that is.)
Visit http://netgear.com/support , put in "D7000" as the model
number, and look for Documentation. Get the User Manual. Look for "Set
Up the Modem Router for Cable or Fiber Service". Compare with "Use the
Modem Router as a WiFi Access Point".
The D7000v2 is somewhat different, and I know (even) less about it.
But, as I said, I'd expect to be able to find a (cheaper) router on
which NAT could be disabled.
But thanks for posting your equipment inventory again (and again). I
was in danger of forgetting it. It always adds so much (noise, if not
value) to every discussion.
> [...] will get back to this discussion to post the solution, if any
I'd be interested in the outcome. Bonne chance.
- michaelkenwardMar 20, 2018Guru - Experienced User
Olive1931 wrote:
Do you think it is worth contacting netgear support team to see if there is a trick that we had not thought about ?
I doubt if that will throw up much that hasn't already come up here.
What you seek is outside the usual use of these boxes. Despite their multitude if model numbers, they all do essentially the same stuff at the basic level. So turning a router into an access point, for example, will lead to similar effects no matter what router you buy.
That's why Netgear has generic articles ion the KnowledgeBase. For example:
Disabled Features on the Router when set to AP Mode | Answer | NETGEAR Support
Sometimes there are individual release notes, but they are effectively the same for all models:
What features are disabled when my Nighthawk R7000 is set to bridge mode? | Answer | NETGEAR Support
Both of these warn that parental controls don't work in that mode.
And trying to get round this by turning a modem into a router brings you back to the same problems.
I said earlier:
The D7000 is probably much like the R7000 but with a modem built in.So using the D7000 with the modem disabled just brings you back to the issues that affect the R7000.
But we have been through all that.
I have no idea how they compare, but Netgear has an alternative product line in the Orbi.
Some people dismiss these as toys. I wouldn't know. But Netgear does sell them as "family friendly" boxes. Then again, they may just be standard routers in "designer" cases.