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Forum Discussion
App broken?
Since updating the Nighthawk app on my iPhone to the latest version (2.44.0), I can no longer log into my R7800 Nighthawk router, which I was able to manage without problems before.
Attached is a screenshot showing the error message I receive on the iPhone.
I can still get to the router via my PC, pointing the web browser to 192.168.1.1 and using my credentials (admin and my password).
Is there a problem with the new app? How can I continue using the iPhone app to manage my router?
14 Replies
Yes App is broke currently.
Please submit a bug report using this process:
https://community.netgear.com/t5/Nighthawk-App/How-to-report-a-bug-on-the-Nighthawk-App/td-p/2134684
Happening with others. Same with my RAX80 testing this yesterday. đ
Is there any update on the progress being made in fixing the App?
Try reinstalling the app or clearing cache to resolve login issues.
Tried reinstalling. No difference.
Don't know how to clear the cache on an iPhone app
Can you try doing a network reset on the phone. Not a full factory reset, there is just a network reset option on the IOS.
Let us know if this changes anything.Does this log in issue seen when your on the cell phone network while outside of the home?
