Forum Discussion

Initiate

Jun 17, 2022

Solved

AX1800 Wifi Extender - Moved to different room - now wont show up on nighthawk app

Set up my extender near my router. Worked fine and showed up on Nighthawk app. After setup, I moved to a different location. It seems to be working, but I can no longer see the status on the Nighthawk app. i.e. I can't see the Network Map button, can't check speeds, etc.

plemans
Jun 18, 2022
Glad to hear you got it working, you might mark it as solved so others aren't trying to fix it still 🙂

3 Replies

plemans
Guru - Experienced User
Jun 18, 2022
Are you connected to the extender with the phone?

Also, log into your router and find the ip address for the extender. Try logging into the extender with its ip address
- cmarger
  Initiate
  Jun 18, 2022
  Thank you! I was able to reboot the extender and start from scratch. Everything seems to be working now.
  - plemans
    Guru - Experienced User
    Jun 18, 2022
    Glad to hear you got it working, you might mark it as solved so others aren't trying to fix it still 🙂