Nightawk App, v2.3.1.568Google Pixel 2, Andoroid 9, up2date Management Summary: Careless design, poor programming, lack of QA. Issue A: On the Nighthawk App "Home" view, the (new added) Internet Speed data shown is somewhere from the history, not reflecting the latest measurements. It appears to show the first instead of the last measurement (here from 20-FEB-2019): Issue B: The App does still not honor the device configured Date and Time formats - with all due repect for Mr. Trump & Co. for setting some unique standards - the rest of the world does not use these odd notations for dates and time. Note: This device is configured for English (US) - so it shows today "April 16, 2019" - a clear, unique, non-confusing date. Issue C: The Speed Test run on the router Genie UI - relevant for QoS - is not reflected in the App, nor are the QoS settings accessible. Note: Readable date, 24h clock on the Web UI (wow!): Issue D: Copyright year not updated ... one day programmers learn to read the effective year, fall back the build date of the App (in case the year is in the past)

Issue U: Netgear does fail again to make things clear. Why on earth don't they use the term "Circle" or "Circle by Disney" also on the App? No, they replace it (apparently) by a tile named "Parental Control" and confuse both the Live Parental Control (OpenDNS based) as in place on many Netgear routers.

Issue F: Attached Device List massive Differences from the Web UI - here 4 vs. 9: R9000, v1.0.4.28: Issue G: Despite any promises, no Network Map at all (of course, we expect a FULL network map with ALL (see above...) Attached Devices (not just router and some mesh extenders):

Issue H: admin (local device) password restrictions - to strict. Password which are working for the Genie Web login, wich used to work in the Genie App, no longer work in the Nigthhawk App, like these ( - _ # ? ....). Login does simply fail, no real user guidance. Issue I: [My]Netgear Account login - possible password limitations. We see more and more reports, but lack of details for now. The Nighthawk App just hangs, and does not continue from the SSO Login.

Issue L: Device Types on the Nightawk App vs. router (R9000, 1.0.4.28 here)How should this EVER work and show the same information on the router Web UI and the crApp? And (of course), no modern IoT and Smart Devices Icons at all...Christian_R ChristineT ... bummer ... for how long do I report this? ZERO design - ZERO standardisation - blunt failure. How difficult can it be to get the basics right? And of course on _all_ supported routers. Once this is done, NTGR might consider to shut down the Genie app ... but not before. function show_icon_name(num) { var device_icon_name="Other"; if(num=="1") device_icon_name="Amazon Kindle"; else if(num=="2") device_icon_name="Android Device"; else if(num=="3") device_icon_name="Android Phone"; else if(num=="4") device_icon_name="Android Tablet"; else if(num=="5") device_icon_name="Apple Airport Express"; else if(num=="6") device_icon_name="Blu-ray Player"; else if(num=="7") device_icon_name="Bridge"; else if(num=="8") device_icon_name="Cable STB"; else if(num=="9") device_icon_name="Camera"; else if(num=="10") device_icon_name="Router"; else if(num=="11") device_icon_name="DVR"; else if(num=="12") device_icon_name="Gaming Console"; else if(num=="13") device_icon_name="iMac"; else if(num=="14") device_icon_name="iPad"; else if(num=="15") device_icon_name="iPad Mini"; else if(num=="16") device_icon_name="iPhone 5/5S/5C"; else if(num=="17") device_icon_name="iPhone"; else if(num=="18") device_icon_name="iPod Touch"; else if(num=="19") device_icon_name="Linux PC"; else if(num=="20") device_icon_name="Mac Mini"; else if(num=="21") device_icon_name="Mac Pro"; else if(num=="22") device_icon_name="MacBook"; else if(num=="23") device_icon_name="Media Device"; else if(num=="24") device_icon_name="Network Device"; else if(num=="25") device_icon_name="Other STB"; else if(num=="26") device_icon_name="Powerline"; else if(num=="27") device_icon_name="Printer"; else if(num=="28") device_icon_name="Repeater"; else if(num=="29") device_icon_name="Satellite STB"; else if(num=="30") device_icon_name="Scanner"; else if(num=="31") device_icon_name="SlingBox"; else if(num=="32") device_icon_name="Smart Phone"; else if(num=="33") device_icon_name="Storage (NAS)"; else if(num=="34") device_icon_name="Switch"; else if(num=="35") device_icon_name="TV"; else if(num=="36") device_icon_name="Tablet"; else if(num=="37") device_icon_name="UNIX PC"; else if(num=="38") device_icon_name="Windows PC"; else if(num=="39") device_icon_name="Surface"; else if(num=="40") device_icon_name="Wifi Extender"; else if(num=="41") device_icon_name="Apple TV"; else if(num=="42") device_icon_name="AV Receiver"; else if(num=="43") device_icon_name="Chromecast"; else if(num=="44") device_icon_name="Google Nexus 5"; else if(num=="45") device_icon_name="Google Nexus 7"; else if(num=="46") device_icon_name="Google Nexus 10"; else if(num=="47") device_icon_name="Other"; else if(num=="48") device_icon_name="WN1000RP"; else if(num=="49") device_icon_name="WN2500RP"; else if(num=="50") device_icon_name="VoIP"; else if(num=="51") device_icon_name="iPhone 6/6S"; else device_icon_name="Other"; return device_icon_name; } This is the code used for building the Device Type selection list on the R9000:

Issue N: Wireless Devices showns as Wired/Ethernet At least the router does show the same - so thie is (again) a router issue. Issue O: Disconnected Devices are not Removed The Google Pixel 2 shown above is deassociated and on a different network for a longer time. Christian_R ChristineT .. more food for the meetings with the **** departement.

BUG REPORT: Speed Test Information Home Screen Wrong, Speed Test on Router QoS, Localisation, (c)...

26 Replies

schumaku
Guru
Apr 16, 2019
Issue E: Device Name Configured Not Reflected in App - the App does continue to show a hard coded model number instead. In this example, the device name is R9000-1:
- schumaku
  Guru
  Apr 16, 2019
  Issue F: Attached Device List massive Differences from the Web UI - here 4 vs. 9:
  
  R9000, v1.0.4.28:
  
  Issue G: Despite any promises, no Network Map at all (of course, we expect a FULL network map with ALL (see above...) Attached Devices (not just router and some mesh extenders):
  - schumaku
    Guru
    Apr 16, 2019
    Issue H: admin (local device) password restrictions - to strict. Password which are working for the Genie Web login, wich used to work in the Genie App, no longer work in the Nigthhawk App, like these ( - _ # ? ....). Login does simply fail, no real user guidance.
    
    Issue I: [My]Netgear Account login - possible password limitations. We see more and more reports, but lack of details for now. The Nighthawk App just hangs, and does not continue from the SSO Login.

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BUG REPORT: Speed Test Information Home Screen Wrong, Speed Test on Router QoS, Localisation, (c)...