NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cannot print using Genie app
Hello. I am trying to use AirPrint via USB on router. Genie app crashes every time. Using Nighthawk R7000, latest firmware. V1.0.5.64_1.1.88 El Capitan OS, latest version. 10.11.5 Printer driv...
Did you, first, confirm that you can print from the computer itself (i.e. not using AirPrint)? You have to get basic Windows printing working before the Genie AirPrint functionality will work.
TheEther wrote:Did you, first, confirm that you can print from the computer itself (i.e. not using AirPrint)? You have to get basic Windows printing working before the Genie AirPrint functionality will work.
Dear Ether,
Thanks for the input, but did You read my inquiry carefully?
I have confirmed that printer works directly from computer twice, already.
Windows? Again: MacBook Pro running El Capitan...
My apologies. I post to a lot of threads, so I don't always remember the details of every one.
In your first post, you said that the printer works fine when directly connected to the Macbook. Can the Macbook print successfully to the printer when the printer is connected to the R7000?
According to the Genie manual, you must install the ReadyShare Printer Utility on your Macbook. Did you do this? If you didn't, then that might explain why you can't select the printer in the AirPrint list.
TheEther wrote:My apologies. I post to a lot of threads, so I don't always remember the details of every one.
In your first post, you said that the printer works fine when directly connected to the Macbook. Can the Macbook print successfully to the printer when the printer is connected to the R7000?
According to the Genie manual, you must install the ReadyShare Printer Utility on your Macbook. Did you do this? If you didn't, then that might explain why you can't select the printer in the AirPrint list.
It works fine connected to the R7000.
Which manual are You refering? Where would I find ReadyShare Printer Utility for MaBook?
bbox wrote:It works fine connected to the R7000.
Which manual are You refering? Where would I find ReadyShare Printer Utility for MaBook?
This one. The link should go straight to the page about AirPrint. Read step 2.
Read this article about getting ReadyShare Printer Utility. Unfortunately, if you are running OSX 10.11, then you are out of luck for now.
I hate having to install third party programs. Why can't users do it THE OLD FASHION WAY, to configure thru directly to the OS!
For christ sake it is not complicated, a 17 Years old piece of equipment is able to do this! Really that's a joke!
I'll say. +++
Thanks!
aalexandrebeta wrote:I hate having to install third party programs. Why can't users do it THE OLD FASHION WAY, to configure thru directly to the OS!
For christ sake it is not complicated, a 17 Years old piece of equipment is able to do this! Really that's a joke!
I guess that sums up my inquiry too.
If anyone has the same issue, there is a light weight piece of software handyPrint. Not free, but does the job without effort.
Big disappointment, Netgear.
aalexandrebeta wrote:I hate having to install third party programs. Why can't users do it THE OLD FASHION WAY, to configure thru directly to the OS!
For christ sake it is not complicated, a 17 Years old piece of equipment is able to do this! Really that's a joke!
I guess that sums up my inquiry too.
If anyone has the same issue, there is a light weight piece of software handyPrint. Not free, but does the job without effort.
Big disappointment, Netgear.
I maybe old fashioned grumpy but I am sick of those manufacturers spreading what they call now apps with are half the time useless and the other could be directly configurable thru the OS if manufacturers were not so lazy to make things lighter and comfortable for users! Apps is bit like an STD, it is spreading fast without control!
