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Forum Discussion
michelynn
Dec 05, 2017Aspirant
can't print after firmware update
I just did a firmware update for my R7000 router and now I can't print. The printer keeps trying to connect to the network. I can see it trying to connect in Netgear Genie but it keeps popping on an...
michelynn
Dec 05, 2017Aspirant
thanks for the quick reply. I don't want to do a factory reset if I don't have to because then I would have to spend hours reconfiguring it. I have special passwords, guest networks, etc. I rebooted everything, and it seems to be working as long as my laptop is on wifi and not plugged directly into the router.
Bogus Scam whatever you call it it is BS that they don't give tech support for their firmware updates. I will never recomend or buy Netgear again.
michaelkenward
Dec 05, 2017Guru - Experienced User
michelynn wrote:
I don't want to do a factory reset if I don't have to because then I would have to spend hours reconfiguring it.
(Alt+Print screen) screen grabs are great for this.
it is BS that they don't give tech support for their firmware updates.
Sadly, you may have a hard time finding any supplier that provides that sort of support.