I am trying to enable Remote Management from the Nighthawk app and I'm receiving an error that says: "Some error occurred while enabling/disabling remote managemnt" I've rebooted, updated firmware etc. The Nighthawk app will not allow me to enable remote management.

iPhone.Nighthawk app - open app while connected to router lan. Click Home icon top left >> Settings >> Remote Management >> Enable Remote Management When I attempt to toggle that switch on - a few seconds later I get the non-descript error message I posted originally: "Some error occurred while enabling/disabling remote management"

No secrets. I thought I spelled it all out - especially in post number 7. I know I'm not the only one having the same issue as it seems there are others that have posted similar threads. Copying my response from post 7 again: iPhone.Nighthawk app - open app while connected to router lan. Click Home icon top left >> Settings >> Remote Management >> Enable Remote Management When I attempt to toggle that switch on - a few seconds later I get the non-descript error message I posted originally: "Some error occurred while enabling/disabling remote management"

Thank you confirming. That appears to be the consensus in all the threads I've come accross. So, what this the reason the mobile app cannot Enable Remote Management? Nobody seems to be able to explain the fix for this.

su66s don't worry to much - even Netgear seems to have a lot of confusion. Once upon a time, they had a clear differentiation between remote access and remote management. Nowadays Netgear is using these terms are mixed all over as in the Orbi Pro User Manual - Models SRR60 SRS60 (p.109 Set Up Remote Management and for using it p.110 "Use Remote Access " ... that is as a direct Web browser connection to the public IP address - and not applicable to the App based Remote management) or How do I enable or disable remote access on my Orbi router? (of course, by enabling Remote Management, and for using "Connect with Remote Management" in the App). This does bring me to the next question - again confusing. We're discussing here Orbi Pro under the Nighthawk App topic (because of a lot of technology is similar). For generic consumer Obri systems, the Orbi App section would be more appropriate. But in your case, it's about an Orbi Pro which is to be used with the Insight App. Is this the App you are using? PS. michaelkenward do you have some better channels to bring the awarenes on this mess into Netgear? My words (sigh, not always very polite, and not a native English poet) are unheard.

I am having the exact same problem. I tried to enable Remote manegement on both platforms, the IOS APP shows the error attached, and the Android APP does not show any error but it simply does not enable the remote manegement.

Enable Remote Mgmt Error | NETGEAR Communities

27 Replies

michaelkenward
Guru
Jul 09, 2019
krb454 wrote:

I am trying to enable Remote Management from the Nighthawk app and I'm receiving an error that says:

Have you enabled Remote Management on the R8000P?

There is support for the R8000P, including a manual and firmware, somewhere at the end of this link:

>>>> R8000P | Product | Support | NETGEAR <<<<

See the section Set Up Remote Management.
- krb454
  Guide
  Jul 09, 2019
  If you are referring to the Remote Management setting through the web interface. Yes.It is enabled.
  - michaelkenward
    Guru
    Jul 09, 2019
    I am referring to the bit in my message.

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Enable Remote Mgmt Error