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Forum Discussion

richegeland's avatar
richegeland
Aspirant
May 29, 2017

Genie Timeline Unspecified Error

Not sure why, but this error message keeps popping up. I can get rid of it temporarily by ending it with task manager.

7 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi richegeland,

     

    1. Are you referring to the ReadySHARE Vault program?

    2. Have you tried uninstalling and re-installing the program?

    3. Does the issue persist on your other Windows device/s?

     

    Regards,

     

    Dexter

    Community Team

    • richegeland's avatar
      richegeland
      Aspirant

      Yes, it is the ReadyShare Vault Program that evidently caused the "Genie Timeline" "Unspecified Error". I uninstalled ReadyShare Vault and the error message finally disappeared.

       

      I have not tried to re-install yet, but will update when and if.

       

      Thanks for your input.

      Rich

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator

        Hi richegeland,

         

        Thank you for the update. Please keep us posted.

         

        Regards,

         

        Dexter

        Community Team

  • I am having the exact same issue.  Is there a quick fix?  Please help!!

  • R7000 firmware version V1.06.28 , Os win 10

    I am also having the same unspspecified error.Blinking every second and making a strange noise. I have uninstalled and reinstalled, did a second try at backup same problem persists. Please  let me know as soon as there is a fix.

     Frank

    • jmowery007's avatar
      jmowery007
      Tutor

      Having the same issues.  Uninstalled/installed Genie and Readyshare.  Still keeps happening, can't get a backup done.  Can't find any solution out here.  Someone said to install old versions but I can't locate those on the support download page.  Any ideas?