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Forum Discussion
GRUMBLE GRUMBLE @ R8000
Tonight I was looking around my R8000, and as one tv star used to say, "Surprise Surprise Surprise" - I went to the router attached device list and somehow it was all messed up (again!) I have tried...
I would revert back to the FE version that was loaded on the router when it arrived.
- Already reloaded and more issues.
Already did - the router didn't want to respond to the downgrade after loading the old firmware. I never knew routers to be such a headache! Get this, after the downgrade - the PC Genie app thought all my devices were wired (even after doing a network map refresh!) I don't get what's going on with this blasted thing. I just wish it would work right - like it's s'posed to ya know?
New R8000 running V1.0.4.12_10.1.46 and I'm not seeing the problem you are?
I have a Win10 PC and ran Genie Desktop app there. I also ran it on an iPad Pro. All agree with the map on the browser Genie as to 'who' is attached.
I see 2 problems though. Only ONE device, a Windows PC is listed in the 2.4Ghz band (as it should be). My PC is listed as wired as it is. After that, well, everything is thrown into the 2 5Ghz bands. However when I look at the connection speed on my Amazon Echo and FireTV Stick they both show as 300Mbps. They should be in the 2.4Ghz band list.
Also annoying, and I'm sure it is a firmware problem is that although both Genie's in the PC and iPad have the correct names for the devices, not the Browser Genie, and while in both the PC desktop Genie and iPad Genie's I can alter names and icon's for the devices, there is NO way to that on the Browser Genie. Name changes made on either the PC desktop Genie or iPad Genie do not transfer over (since that is not stored on the router I assume).
Now before you declare everything broken, I have to tell you my old router was an R7000, and that too didn't display devices properly in the Attached Device list by SSID. Those were generally wrong too. But at least on the R7000 I could edit the name on the Browser Genie.
All in all, it is wrong, but that doesn't really bother me.
Oh, I 'fell' for the Support initial handling of a problem on my R7000, bad router, here is an RMA... and I had to pay shipping. Returned unit was NOT new but refurbished, and of course the same problem was there (it was a DLNA catalog problem). After the replacement didn't fix it, they first started to work on it and it took a few firmware releases to fix it. To me it is almost like a stall and hope it does fix it. Easier and less work for them vs. debugging the problem...
- I had the same issue almost with a router I got so frustrated with, I fed it to that nice big blue box in my apartment parking lot in so many small pieces after NETGEAR saying we can’t help you unless you subscribe to our premier supporting and the router was still under hardware warranty. A scam perhaps? It sure weakened my opinion of NETGEAR support and their equipment. The only reliable pieces of NETGEAR equipment I have owned was a PS-101 print server and a gigabit switch. Nothing can go wrong there.
