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I have a R9000 Netgear Nighthawk Router
Hello. I have a R9000 Netgear Nighthawk Router and since yesterday after doing a factory reset have been unable to login from the app on iOS. Been fine since 2021 but not anymore. My phone has nothing on to prevent this. It constantly goes to LOGON TIMED OUT. PLEASE TRY AGAIN. I can access the router on a desktop but I need the app to work. I have the latest update from Apple today 5/7/25. Is the Netgear mesh interfering? Please help.🙏🏻🙏🏻🙏🏻 Thank you.
It's just logging in to the app in having an issue with and your link only says how to report a bug? I need the timeout issue resolved as I still can't login. Thank you
4 Replies
FYI: https://community.netgear.com/t5/Nighthawk-App/Nighthawk-App-Timed-out-Issue/td-p/2454376
If you need to setup the router, use a PC and web browser for this at this time: https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
It's just logging in to the app in having an issue with and your link only says how to report a bug? I need the timeout issue resolved as I still can't login. Thank you
You'll need to use the routers web page in a web browser on PC or laptop to access the router until the NH app issue has been fixed by NG.
I don't need to set the router up. I just need to login to the nighthawk app on iOS. Was working fine for 5 years but after a factory reset... Not anymore. Times out immediately
