Using latest Genie (2.2.28.24) and WNDR4500 firmware (V1.0.1.36_1.0.6.3), I was able to print easily from my iPhone5 with iOS 6. After upgrading to iOS 7, Genie's Airprint feature no longer works with the iPhone5. Still works fine with my older iPad with iOS 5. Please, Netgear: Update Genie to be compatible with iOS 7!Does anybody from Netgear read these posts? I tried to explain the problem to Netgear support, and asked them to request an update, but they didn't really understand what I was talking about.

Forum is user to user ONLYPut trouble ticket in using portal at my.netgear.com , continue to work with them.Forum will not going to have solution for things are not working and may need new updates

Although I don't know that much about Apple stuff and it could be like you said a compatibility issue with IOS 7. If you haven't rolled back to an earlier version of Genie, you could try the solution found here. Read to the bottom of the thread.Otherwise, like June mentioned, submit a ticket here.

So Apple rolls out iOS 7 and something gets broken. How do you decide it's Netgear's fault that something was broken? Could you explain your rationale?

You an roll back a app in ios7. Unless you roll back iOS 7 to 6 entirely It is possible that there might be new version coming up as many of apps are updates to new design so I would keep checking App Store if you have not chooses to automatocu updates the appsFor the past few days it automatically updates my phone

I think the real issue it that iOS7 is not compatible with the current Genie program for windows or the existing Genie App for iPhone. iOS7 is 100% AirPrint capable. It is ridiculous to spend time futzing with an application to make an older device do something it wasn't intended for. All of the current network printers available from HP and Epson are AirPrint capable. Even the higher end models can be had for under $200 dollars. Built in webserver, easy to configure and manage. One time set up and forget it. Do yourself and everyone in your household a favor. Buy a true AirPrint capable or network printer. Problem solved... Or suffer and wait until Netgear releases an update. Why subject yourself to further aggravation. I'm sure netgear is aware that Genie mobile for iOS7 is broken and that you can't print from a device running iOS7 to a printer that relies on Genie. USB printing via Genie is nothing more than a gimmick. I promise you will never look back. This investment pays for itself immediately.

iOS 7 breaks Genie Airprint | NETGEAR Communities

43 Replies

Mfcloer
Aspirant
Dec 10, 2013
Downloaded new windows update on computer and AirPrint does indeed work, as long as you computer is on!
gamtu
Tutor
Dec 22, 2013
In my case, selecting print from my ipad or iphone:

1) wakes the printer.

2) opens Adobe.

3) then never prints.

I could print from adobe but it seems like a lot more hoops and hurdles than necessary.:(
bond_vigilante
Aspirant
Dec 22, 2013
Hello,

I'm running Windows 8. I've had an N900 router for awhile but just now hooked up the printer to use ReadyShare print on a (non-AirPrint compatible) Dell 2155cdn color laser printer. All of my iOS devices have been upgraded to iOS7 before trying to use ReadyShare.

I have the NETGEAR USB control center/media extender version 1.32 (driver version 1.74.27) installed on my Windows 8 machine (that has the N900 plugged into it).

I have NETGEAR Genie version 2.3.1.16 installed (though I don't think that being installed is necessary for ReadyShare print).

My issue/question: I've never used ReadyShare Print before. When I went to try to print, it shows NO printers are installed. Is that the result that is expected with this issue - or do I have another problem?

Thanks for your help! I did submit a trouble ticket to Netgear saying I can't get it to print on iOS7.

Thanks

Forum Discussion

iOS 7 breaks Genie Airprint