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Forum Discussion
sriniusa
Mar 17, 2017Initiate
Link for Genie (updates1.netgear.com/netgeargenie/mac/update/NETGEARGenieInstaller.dmg) is broken
Link for Genie Download for Mac is broken.
updates1.netgear.com/netgeargenie/mac/update/NETGEARGenieInstaller.dmg
6 Replies
- GruuuvyInitiate
Why are all links broken for software updates AND link is broken for downloading GENIE?
- michaelkenwardGuru - Experienced User
What is the starting point that gets you those broken links?
Support for the R7800 is at the end of this link:
>>> R7800 | Product | Support | NETGEAR <<<
The links work just fine.
So do the links here:
- michaelkenwardGuru - Experienced User
Where is that link?
Try going to the support pages for your (unknown to us) Netgear hardware.
Start here:
>>> NETGEAR Support | Downloads <<<
Or search here for your hardware:
>>> Support | NETGEAR <<<
Go to the downloads page.
As this app is not device specific, you can get it from the downloads for any device that supports the genie.
- sriniusaInitiate
My Netgear Model is C7000. Upon putting the model number and clicking on search. It lands me to download page, Then I click on "NETGEAR Genie App (Mac) " it forwards the link to this - http://updates1.netgear.com/netgeargenie/mac/update/NETGEARGenieInstaller.dmg. which is not working.
- michaelkenwardGuru - Experienced User
sriniusa wrote:which is not working.
It is here. Just checked.
There have been other reports of blockages with updates.
Can't download Genie app or my router's firmware f... - NETGEAR Communities
The problem is somewhere out in the Internet, possibly an ISP blocking that site.
If you can try a different DNS server (eg, Google's 8.8.8.8) it may work. It has for other people.