NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

ciscokid624's avatar
ciscokid624
Aspirant
May 08, 2025

LOGON TIMED OUT. PLEASE TRY AGAIN.

Hello Netgear. Having a difficult time as I cannot login to the app anymore because of immediate timeout? What is happening and how to change it fix this issue? I can sheet logon on a desktop but this app just stopped working. I need three app to let me back in. Does a Netgear mesh, which is plugged in somewhere else inn home, blocking this? Was working fine for past five years. What happened? Rebooting twenty times did not help. Thank you
Model R9000 Router

7 Replies

  • https://community.netgear.com/t5/Nighthawk-App/Nighthawk-App-Timed-out-Issue/td-p/2454376

  • IS ANYONE LISTENING? WHY WON'T YOU ANSWER WITH A FIX? YOU ARE A TECH COMPANY ARE YOU NOT? JUST TELL ME HOW TO LOGIN IN TO THE APP LIKE I DID ABOUT 2 WEEKS AGO? BUT NOT ANYMORE? WHY? AND DON'T TELL ME TO USE THE APP TO SUBMIT A ERROR. I ALREADY DID THAT ALSO

    • FURRYe38's avatar
      FURRYe38
      Guru

      NG is aware of this. Fixes don't come over night. Please be patient. 
      If you need access to your router, please use the routers web page UI with a PC and web browser.

      Thank you. 

       

  • It's funny you blame iOS update? Can't you update your app to accommodate the iOS update? You keep telling me to look at the replies... None sat anything about the timeout from the app. This is all I want to happen. I don't need the web login. FIX YOUR APP PLEASE

    • FURRYe38's avatar
      FURRYe38
      Guru

      NG is aware of this. Fixes don't come over night. Please be patient. 
      If you need access to your router, please use the routers web page UI with a PC and web browser.

      Thank you.