I have two nighthawk 9000 routers. One in MN and one in CO. Same model and same firmware Rev. I can connect to my Colorado router Remotely from Minnesota. However I get a log in timeout message every time I try to connect to my local router here in Minnesota. What is going on? I rebooted the router I rebooted my phone I have cleared the cache on the app.

philostow wrote: I can access my router in Colorado by using anywhere access from MN I cannot access my local router using local WiFi in MN while sitting in the same room. I can log in to the router webpage from my pc Have you tried setting up the local router for Anywhere Access? I also manage a couple of routers from the Android app and both connect happily as Anywhere Access. At the moment (APP V2.20.3.2515) "Local Connection" is bust. It asks for login credentials ans then instantly times out demanding a reboot. The app is needs fixing.

philostow wrote: I just wish Netgear would chime in. At least I'm not alone 🙄 I guess they are just too embarrassed to own up. It sure doesn't go down well with users who can easily interpret silence as insouciance.

Still an issue here in February 2023. About to got buy a ASUS router if this isn't fixed soon

I started experiencing the same issue this week. Please let me know if you have been able to find a resolution as the NetGear Tech Support folks are not of much help...

philostow wrote:I have two nighthawk 9000 routers. One in MN and one in CO. Same model and same firmware Rev. I can connect to my Colorado router Remotely from Minnesota. However I get a log in timeout message every time I try to connect to my local router here in Minnesota. Login how? Local wifi? Anywhere Access? Nighawk app? (iOS or Android?) Something else? I assume that this is the R9000. What firmware version? What modem/gateway/ONT sits between them and the Internet?

Logon Timed Out, Please Try Again. If issue is persistent, try rebooting your device

15 Replies

michaelkenward
Guru
Nov 03, 2022
philostow wrote:
I have two nighthawk 9000 routers. One in MN and one in CO. Same model and same firmware Rev. I can connect to my Colorado router Remotely from Minnesota. However I get a log in timeout message every time I try to connect to my local router here in Minnesota.

Login how? Local wifi? Anywhere Access?

Nighawk app? (iOS or Android?) Something else?

I assume that this is the R9000.

What firmware version?

What modem/gateway/ONT sits between them and the Internet?
- philostow
  Tutor
  Nov 03, 2022
  Nighthawk App - V2.20.3.2525
  Android - V12
  R9000 - firmware V1.0.5.42
  Netgear CM1100 Cable Modem to Xfinity feed
  I can access my router in Colorado by using anywhere access from MN
  I cannot access my local router using local WiFi in MN while sitting in the same room.
  I can log in to the router webpage from my pc
  
  Thanks
  - michaelkenward
    Guru
    Nov 03, 2022
    philostow wrote:
    
    I can access my router in Colorado by using anywhere access from MN
    
    I cannot access my local router using local WiFi in MN while sitting in the same room.
    
    I can log in to the router webpage from my pc
    
    Have you tried setting up the local router for Anywhere Access?
    
    I also manage a couple of routers from the Android app and both connect happily as Anywhere Access.
    
    At the moment (APP V2.20.3.2515) "Local Connection" is bust.
    
    It asks for login credentials ans then instantly times out demanding a reboot.
    
    The app is needs fixing.

Forum Discussion

Logon Timed Out, Please Try Again. If issue is persistent, try rebooting your device