NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

LinLee's avatar
LinLee
Follower
Nov 23, 2021

MR60 Nighthawk app not working

MR60, Firmware V1.0.6.116, IPhone OS 15.1. Having nothing but problems with the app, won't find router (says unable to connect to router,) corrupts name of devices in device Manager (some devices say N/A Network), will only recognize 1 satellite. All of this seem to happen when I set up the 2nd satellite. The app seems to be very sensitive to my VPN, so I don't use it. I have reinstalled the app and it works at first and then reverts back to "unable to connect to router" the same happens when I disconnect the router. Wifi connection very weak to my devices now, was great before adding the 2nd satellite. Also was wondering if I should ditch the 2nd satellite. 

5 Replies

  • I have the same issue, but my internet speed is running ok. It's just that the app doesn't want to connect to the router anymore.

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      What mobile platform are you using? 

      What NG router are you using? 


      daniel4111 wrote:

      I have the same issue, but my internet speed is running ok. It's just that the app doesn't want to connect to the router anymore.


       

      • daniel4111's avatar
        daniel4111
        Aspirant

        iPhone OS 15.4.1

        Netgear router MR60.

         

        I can't update the firmware because i cant log into the router with the app.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Any progress on this? 

    There is newer FW available for the Mk60 series


    LinLee wrote:

    MR60, Firmware V1.0.6.116, IPhone OS 15.1. Having nothing but problems with the app, won't find router (says unable to connect to router,) corrupts name of devices in device Manager (some devices say N/A Network), will only recognize 1 satellite. All of this seem to happen when I set up the 2nd satellite. The app seems to be very sensitive to my VPN, so I don't use it. I have reinstalled the app and it works at first and then reverts back to "unable to connect to router" the same happens when I disconnect the router. Wifi connection very weak to my devices now, was great before adding the 2nd satellite. Also was wondering if I should ditch the 2nd satellite.