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jnb9265's avatar
jnb9265
Aspirant
May 25, 2022

Neghthawk App

Unable to access my router by using the Nighthawk app.  I get a logon timed out, please tryagain if this issues persists, try rebooting your device

 

I have rebooted both my mobile device and router several times still geting error message.

 

I can sign on to router by going to routerlogon.com and using my admin credentials

only when using the app ....I have removed app from phone and reinstall.  Using Android.  I had been able to access through the app until yesterday

 

I downloaded night hawk app on my iPad i did get the error message but got a option to access anywhere...i selected that and its saying my device is offline but i am connected to the router.

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  • michaelkenward's avatar
    michaelkenward
    Guru
    May 27, 2022
    jnb9265 wrote:

    Unable to access my router by using the Nighthawk app.  I get a logon timed out, please tryagain if this issues persists, try rebooting your device

     

    Which router? What is the firmware on it?

     

    What modem/gateway sits in front of it?

  • frankburke007's avatar
    frankburke007
    Aspirant
    Jun 03, 2022

    Hey,

     

    Which router you are using right now??? Kindly tell me about the router specifications and model.

     

    Thanks

    • jnb9265's avatar
      jnb9265
      Aspirant
      Jun 03, 2022
      Using a r6400v2 router with Firmware being v1.0.4.122_10.0.95.

      I am using both a iPad and a Google pixel 3 which have both been used to connect to router their appropriate apps...uninstalled and reinstalled apps. I know the password and userid are coorect as I can sign in there the router login.com url