Netgear Genie crashes

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wrote:

I'm having a problem with the Netgear Genie app on my Iphone. It keeps crashing and it won't open. I have an Iphone 7. A lot of users have problems with it and it's getting a really bad rating on the App Store. It seems that the last time it worked was december or something.  

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And just a single problem report in the community since? Strange to me. Afraid, can't test, no iOS system at hand these minutes.

 wrote:

 

The Pc version won't work on my Surface Book with win10 either. I tried to run it with compability mode but it doesn't work and I'm not finding any other old versions to download to test it. 

Have downloaded the current Netgear Genie from the Netgear Genie page - DOWNLOAD PC link. Installed flawless on a current and up2date Windows 10 64 bit system - perfectly workable App (not using ie. printing however). Version shown is v2.4.52 - as per the Genie Desktop Version 2.4.52 / 2.4.32, Updated Jan 25, 2018

As you can't see a version number (and the NETGEARGenie.exe version number is not updated in the code, it is still 2.4.44.0 from July 2017) - check the installed binaries DLL dates:

 Hope this does help to identify the version installed on your WIndows 10 system.