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wgblondel's avatar
wgblondel
Aspirant
May 20, 2016

Netgear Genie NSIS Error

Hi.

 

I try to install Netgear Genie on a Windows 10 64bit machine but the installer won't run.

I downloaded it multiple times from Netgear's website on multiple computer but I have the same error every time.

 

"NSIS Error

 

Installer integrity check has failed. Common causes include incomplete download and damaged media. Contact the installer's author to obtain a new copy."

 

Please fix that.

10 Replies

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi jpoinpoin,

       

      Have you tried downloading the installer using another device/computer?

       

      Regards,

       

      Dexter

      Community Team

      • jpoinpoin's avatar
        jpoinpoin
        Aspirant

        Bonjour Dexter,

         

        Yes I have tried downloading the installer using another computer and it works.:manvery-happy:

        But this does not resolve the problem I get on my usual PC (same level of Windows 10 64bits).:manfrustrated:

        Regards,

        Jacques