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redonaldson's avatar
redonaldson
Aspirant
Oct 27, 2022

Netgear Nighthawk RAX120

I have three Nighthawk routers at different locations. Recently my ability to remotely access and perform management and rebooting stopped. Can anyone help with what I might do to regain that feature?

8 Replies

  • What 3 routers do you have? 

    Is this thru the Nighthawk app? 

     

    • redonaldson's avatar
      redonaldson
      Aspirant

      All three are RAX 120 Routers on 400 MBPS connections. All three worked great with Remote until a few weeks ago and something changed and cut Remote off on all three routers. I can access the router via the app when I am on that network. One is 35 mile from home and one is 15 miles from home - quite inconvenient when issues arise.

      • FURRYe38's avatar
        FURRYe38
        Guru

        Is this thru the Nighthawk app? 

        What version of the app are you using? 

        Is there a screen capture of what you see that you can post here? 

         

        What Firmware version is currently loaded?
        What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?


        Do you know if these 120s are v1s or v2s?