NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

UJ's avatar
UJ
Aspirant
Mar 30, 2016

Netgear R6400 router firmware v1.0.1.6_1.0.4 port forwarding not working

Hi,

I am using Netgear R6400 router with Firmware V1.0.1.6_1.0.4. This router does not function with port forwarding at all. Any port that I setup has no effect. My old router just works fine. It seems clear problem with router firmware not doing its job. 

Is there any suggestion to fix this issue? I have spent numerous hours and this does not seem to work, very frustrating. How can this top of the line router miss such a basic functionality?

 

Please help

Thanks

 

Genie

6 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Apr 02, 2016

    Hi @UJ,

     

    1. Which ports are you trying to forward?

    2. How are you testing if the ports are opened?

    3. Have you tried resetting the router?

    4. Have you tried re-flashing the firmware?

     

    Regards,

     

    Dexter

    Community Team

    • UJ's avatar
      UJ
      Aspirant
      Apr 06, 2016

      Please see my answer next to each questions in bold letters.

      1. Which ports are you trying to forward? *8088 (A port that I have used
      for web server and worked fine with previous router)*

      2. How are you testing if the ports are opened? *(1. with mobile app that
      worked before 2. open port scanner web app from outside the home network)*

      3. Have you tried resetting the router?* (Yes)*

      4. Have you tried re-flashing the firmware? *(Yes, with the latest firmware
      R6400 version 1.0.1.6_1.0.4)*

      *Thanks*
      UJ

      • DexterJB's avatar
        DexterJB
        NETGEAR Moderator
        Apr 09, 2016

        Hi @UJ,

         

        1. Have you tried forwarding other ports? If yes, do they work?

        2. Have you tried  bypassing the router to check if it still works straight from the modem?

        3. Do you still have your previous router? If yes, does connecting it still work?

        4. Has it ever worked with the R6400?

         

        Regards,

         

        Dexter

        Community Team