NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
AMCL
Sep 28, 2017Guide
NETGEAR USB Control Center macOS High Sierra
Hi everybody, After updating to macOS High Sierra, USB Control Center stopped working. It complains about “installation could not be completed” and suggest a reinstallation, but neither a reinstal...
- Jan 14, 2018
Finally a public release !!
Bwhast
Oct 02, 2017Initiate
Maybe the Netgear USB Control Center is not needed in High Sierra!!
Since posting here a couple of days ago to say that I, too, was unable to use the USB Control Center in High Sierra, I deleted it (using the uninstall program included with it) and rebooted. Then, just for the hey of it, I checked to see if I could connect my printer without it. Son of a gun, my printer was now listed as a Bonjour option for installation! I installed it, and it is working fine!
Gentilly
Oct 23, 2017Tutor
YES !! You're right ! Same thing for me. However, my scanner is not working since High Sierra.
- RRM855Oct 23, 2017Apprentice
Yes, One always expects glitches on major OS updates. But these are typically rapidly resolved. For every other peripheral device I own, they are ahead of the game and anticipating the release. There is always new software for my devices for the Mac OS update. Not true with Netgear. I do not anticipate this being addressed any time soon if at all. Makes no sense that one of the big 3 router companies does not have the ability to do this. Now I have my printer plugged into my USB port of my MacBook Pro. I will dump Netgear equipment and change to another brand router. It is not worth the hassle for what are essentially cheap pieces of hardware.
- dma123Oct 29, 2017Aspirant
Same problem here. Hope that MacOS 10.13.1 will change something, maybe it’s caused by an issue in the OS. Otherwise, if everyone who reads this thread contacts support directly, maybe they will see it‘s easier to fix this than answering hundreds of support requests.
- RRM855Oct 29, 2017Apprentice
My understanding is that Netgear charges subscription fees to access support services. I would hate to do that only to be told there is no fix and that one simply has to wait for them to get around to making the fix. Hardly seems worth it.
- GentillyOct 30, 2017Tutor
Now, Netgear USB Control Center is not needed in High Sierra!!
I was unable to use the USB Control Center in High Sierra. I uninstall it and rebooted. I checked to see if I could connect my printer without it. My printer was now listed as a "Bonjour" option for installation! I installed it, and it is working fine!
RRM855 wrote:Yes, One always expects glitches on major OS updates. But these are typically rapidly resolved. For every other peripheral device I own, they are ahead of the game and anticipating the release. There is always new software for my devices for the Mac OS update. Not true with Netgear. I do not anticipate this being addressed any time soon if at all. Makes no sense that one of the big 3 router companies does not have the ability to do this. Now I have my printer plugged into my USB port of my MacBook Pro. I will dump Netgear equipment and change to another brand router. It is not worth the hassle for what are essentially cheap pieces of hardware.
- RRM855Nov 01, 2017Apprentice
Where is it listed as a Bonjour option for installation without the utility? I did not understand your sequence of steps.