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Forum Discussion
Nighthawk AC1900 connected devices not visible
Hey guys hoping someone can chime in. I have an issue with seeing my devices on the nighthawk app. Currently have 10 connected but only 2 show up. Some backstory. . .I had optimum internet and I was messing with the WiFi setting on the app. I blocked those 8 devices in order to not keep unplugging set devices. So at this point I was able to turn on and off. I had Verizon come in and install their internet to replace optimum. After installation. All 8 devices stop showing up. I was in panic because those 8 connected devices stopped receiving internet. After some refreshing and hopefulness lol all 8 devices appeared on the app and I quickly allowed internet. So all my devices work now. Here’s the remaining issue. . .only the 2 devices connected prior to Verizon show up. Everything else shows up on the website in access control. Anyway to get these devices to show up again on the app ?
5 Replies
Which Netgear device(s) do you own?
AC1900 is not a reliable guide to model number. Many devices come with an AC tag, but it is essentially a label that Netgear, and other brands, attach to hardware to describe wifi speeds.
Look at the label on the device for the model number.
qunasfoma wrote:
I blocked those 8 devices in order to not keep unplugging set devices.
Blocked where and how?
What has that got to do with "unplugging set devices"?
It might help if you explained what you were trying to do.
Blocking severs the connection and has nothing to do with unplugging things.
Anyway to get these devices to show up again on the app ?Do they connect to the network?
- Ignore, one more type of SEO Spam and Scam 8n the signature...
schumaku wrote:
Ignore, one more type of SEO Spam and Scam 8n the signature...Edited after the event?
The original message was from a different user and with a time stamp a day earlier.
Something strange is going on here.
