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MattMatt's avatar
May 27, 2019

Nighthawk App - Feature Request

I would like to have the ability to see the following in the Device Manager:

  • List of allowed devices not currently connected to the network
  • List of blocked devices not currently connected to the network

And in those lists, I would like to be able to restore access to a given device even if it isn't currently connected to the network.

 

I would also like to be able to deny a particular device access to the network even if it has the password.  Currently the only capability the router has is to block access to the Internet.  I don't want to use a client separator or whatever.  I want to block a device off the network completely even if they have the password.

 

Thanks.

 

-Matt

13 Replies


  • MattMatt wrote:

    I would like to have the ability to see the following in the Device Manager:

    • List of allowed devices not currently connected to the network
    • List of blocked devices not currently connected to the network

    And in those lists, I would like to be able to restore access to a given device even if it isn't currently connected to the network.


    Fully agree - the Nighthawk App must give (almost) all management access options available in Advanced -> Security -> Access Control, but especially these two lists are missing.

     


    MattMatt wrote:

    I would also like to be able to deny a particular device access to the network even if it has the password.  Currently the only capability the router has is to block access to the Internet.  I don't want to use a client separator or whatever.  I want to block a device off the network completely even if they have the password.


    At this point I'm more than confused - more something like up set - well, I always was when it comes to Netgear's consumer stuff.

    IrvSp  you have a R8000 or R8000P when the grey cells haven't failed - please check if everything from here is right!

     

    I'm almost convinced that the Nighthawk App - Devices [Pause/Resume] does

     

    • Turn on Access Control with Allow all devices to connect (if it wasn't not enabled before, and/or configured different), and
    • Trigger the [Allow] resp. [Block] for that device in the Access Control

    Confusion why? On one hand, my R9000 does show in the Access Control Help - and I'm almost convinced this is the same text used on all newer Nighthawk routers (but I hope to be wrong). 

     

    ===

    Access Control Help

    You can use Access Control to allow or block computer or electronic devices from accessing your network. When a device is blocked, it would only be able to get an IP address from your router, but it won't be able to communicate with other devices, nor it would be able to connect to the Internet.
    ===

    On the other hand, How do I use access control to allow or block devices from accessing the Internet on my Nighthawk router? does state

     

    ===
    Note: Blocking devices with access control only blocks them from accessing the Internet. Devices can still access your router’s local network and communicate with your connected devices.

    This article applies to:

    Wireless AC Router Nighthawk (11)


    ===

     

    More hands? Here we go. How do I block a device on my network using the Nighthawk app?

    ===

    To block a device on your network:

    1. Connect your mobile device to your router’s WiFi network.
    2. Launch the Nighthawk app.
    3. Enter your router’s admin password and tap the SIGN IN button.
      The dashboard displays.
    4. Tap Device List.
    5. Tap the Pause/Resume slider to block a device from your network.

     

    This article applies to:

    Wireless AC Router Nighthawk (2)

    ===

    Somehow left and right hand don't know what they do. Can't get rid of the impression that what appears to be the "same" feature is implemented very different on the routers. Christian_R  can you shed some light into this mess please?

    • MattMatt's avatar
      MattMatt
      Star

      Thanks for the reply.

       

      Currently if I "Pause" a device in the Nighthawk app that device still has access to the internal network, i.e. all of the computers on the network.  I tested this yesterday when I disabled my son's access but he needed to copy some documents off my server.  He still had access to the server on the internal network and was able to copy those docs.

      • schumaku's avatar
        schumaku
        Guru

        The key for this might be the Nigthhawk router model you are using ... as I've showed above, there is a mess.

    • IrvSp's avatar
      IrvSp
      Master

      schumaku wrote:


      MattMatt wrote:

      I would also like to be able to deny a particular device access to the network even if it has the password.  Currently the only capability the router has is to block access to the Internet.  I don't want to use a client separator or whatever.  I want to block a device off the network completely even if they have the password.


      At this point I'm more than confused - more something like up set - well, I always was when it comes to Netgear's consumer stuff.

      IrvSp  you have a R8000 or R8000P when the grey cells haven't failed - please check if everything from here is right!

       


      OK, here is what I did... see the screen capture on left.

       

      I BLOCKED my phone from connecting. The PHONE IS blocked. The Wireless icon is still there, but there is a 'small' ! to the right. Phone IP Address is 165.0.0.2? Tried to use the web, it says it is BLOCKED BY THE ROUTER ACCESS CONTROL..

       

      On my R8000!!!

       

      When I then ALLOWED it, phone wireless access returned.

      • IrvSpthank you for joining! As a second test, may I kindly ask you to "Pause" any device from the Nighthawk App - and then check of this does lead to the same result as using [Block] in the Web UI Access control - or if it does _only_ stop the Internet access, but continues to allow the access to the same [W]LAN - as documented (and applicable for the R8000!) -> https://kb.netgear.com/24830/How-do-I-use-access-control-to-allow-or-block-devices-from-accessing-the-Internet-on-my-Nighthawk-router ?

        To compare, the R9000 here does block both - so using the Access Control - Block/Allow does exactly reflect the Allow/Pause from the App.

         

        The small (!) does indicate the device (phone) isn't able to reach the Internet - that's OK and expected.