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Sund0387's avatar
May 11, 2020

Nighthawk App Logon Timeout

I can not access my WiFi settings using the Nighthawk App. I get to the admin login portion and type in my password and an error message pops up saying logon timeout.

I’ve tried resetting the admin password multiple times and have removed special characters from this password as well...no dice.

57 Replies

  • I am also having the same issue from the Nighthawk app after router firmware update but I can enter through browser...what shall I do now??
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Aru92 wrote:
      I am also having the same issue from the Nighthawk app after router firmware update but I can enter through browser...what shall I do now??

      It isn't obvious that this has anything to do with firmware.

       

      If that was the cause then people would have successfully rolled back to restore this function. That doesn't seem to work.

       

      Have you tried it?

       

      The same issue also hits routers with unchanged firmware. The consensus is that it is the app that is bust.

       

       

       

       

       

  • I'm having the same exact issue since last night when I attempted a routine reboot and I've been using the nighthawk app for my AC2200 modelEX7500 so I'm not so sure it's due to the app not supporting your router if you've been using the both of them before this happened .I don't really know what to do I can't get into my router? Suggestions!?!?
  • Hi, I am using Samsung M51, Nighthawk android app is showing the same timeout error as attached my most of the users. 
    Nighthawk version 2.20.3.2515

    Router Firmware Version :  V1.1.0.114_1.0.1

    Router Model : R6220

    The credentials are used as it is in the 192.168.1.1 router logon web page, it works fine there but the android app gives trouble. Please suggest how to fix the problem. 

     

    Thankyou

  • nighthawk Problem. logon timed out please try again. if this issues persists, try rebooting your device. Please give the solution as soon as possible please.🙏🙏😭😭
  • I figured out my problem that I suspect is affecting others!

    The Nighthawk app does NOT allow special characters in the admin password, but the web interface does. I had set a new admin password through the web interface using a password generator (i.e., LastPass) that included special characters. Thus, I could log in through the web interface, but I could NOT through the Nighthawk app.