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Mandy21185's avatar
Mandy21185
Aspirant
Dec 22, 2022

NightHawk app saying MR60 not supported

I just hooked up my new mesh MR60  router with one satellite. When i go to my nighthawk app it shows a pic of the router and says connecting, then goes to a screen that says MR60 The app does not support your router model.... even though every QR code or link on the routerlogin.com brings me to the same app... i tried uninstalling and reinstalling. No luck... Help!

4 Replies

  • There a screen capture of this?

    NH app is supporting of the MK system.

    What mobile platform are you using? Apple or Android?

     

    • Mandy21185's avatar
      Mandy21185
      Aspirant
      Android. And I'll attach pic, please note they show the wrong router in the pic. I have the mesh system with the square boxes... but it's says MR60
      • plemans's avatar
        plemans
        Guru

        Have you tried simply installing it manually through the browser? Thats my preferred method of install