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Forum Discussion

DirtySanchez30's avatar
May 30, 2019

Problems with router

Hello I been having trouble with my router, for the past couple weeks I have been getting these only lights on... power light on, the downstream blinking green and the Ethernet on. It shows I have no internet Every time it happens. I factory rest it which works but the next day it only shows those lights that I mentioned above. Any clues? should I get a new router?

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Check the user manual for LED behavior and information. 

    Have yoru ISP check the ISP service line up to the modem and ensure the signal is good. 

     

    How long have you had this modem? Might be time for something new. 


    DirtySanchez30 wrote:
    Hello I been having trouble with my router, for the past couple weeks I have been getting these only lights on... power light on, the downstream blinking green and the Ethernet on. It shows I have no internet Every time it happens. I factory rest it which works but the next day it only shows those lights that I mentioned above. Any clues? should I get a new router?

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User

      Please respond in the forum. Thank you. 

      • DirtySanchez30's avatar
        DirtySanchez30
        Aspirant
        Sorry still kinda new to this but thanks again for replying by the way but I already had my provider check the connection, they even sent a tech out there to make sure everything was good on there end, I had the modem for only 3 years