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Solved
Nighthawk IOS app Blank screen since a few day, app not usable
Hi,
my iphone app (Iphone 7 plus, last version of firmware of my MR60, and last version of the app).
I have removed the app, installed again and same white screen after a few seconds. I can acces the rooter from my mac, no wifi problem. but no way to use the Nighthawk app again, MAC adress randomizers was disable also. on the iPhone.
Please fix this problem I don't have all the Nighthawk feature in routerlongin.net in particulary the parental control stuff.
Best regards
It seems to work with another iPhone SE2020 with IOS 18 onboard so for me the IOS15 is no longer supported.
9 Replies
I recommend that you submit a bug report when you hit the white screen:
How do I submit a bug report or logs from the Nighthawk or Orbi app? | NETGEAR Communities
Also your using a older model phone. Happen to have a friend or family member that has a newer phone to test this with?
Thanks for the bug report tip, I have sent a bug report and will try to use an iPhone SE 2020 also tonight to see if it works
IPhone 7 plus
Hello,
the app seems to login succesfully since it shows a fraction of second the number of conected devices.
I have tryed to capture some screenshot before the white screen .
At startup :
Then
And finally
It's like the app try to reach something something (API ?) at netgear servers for instance and then freeze.
IOS 15.8.4
Thanks for your help.
Where is the white screen seen at after the app is launched? Before or after the user account log in page?
What model iPhone do you have?
What iOS version is loaded on the phone?
