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ninja661's avatar
ninja661
Luminary
Nov 25, 2017
Solved

NightHawk R8000 firmware Attached device list

Just update to the latest and greatest firmware for the R8000, but now the Genie app fails to do much like update the network map and the device listing cannot be updated directly from the router.  I have reset the router via both the hardware reset and via the web interface.  Same problem.   Ideas? A firmware miss?  I've also noticed the Speedtest little animation is not there anymore either.  Is this all in the name of the Disney stuff netgear loaded?  Please return functionality to the router!

  • The problem still exists much like the issue I have been having with the router forwarding email logs to Hotmail. Gmail or Yahoo web mail.  I am going to give up on resolving the issue. I think it is partly with the script that Netgear runs when trying to supply information to these web mail clients.

5 Replies

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator

    Hi ninja661,

     

    I would like to follow up and check if you are still experiencing the issue.

     

    Regards,

     

    Dexter
    Community Team

    • ninja661's avatar
      ninja661
      Luminary

      The router was returned to Netgear for replacement as there were other issues (ie: email logs not being able to be sent to email services such as Gmail, Hotmail or Yahoo with out the emails being bounced/unable to sign in.)

    • ninja661's avatar
      ninja661
      Luminary

      Yes the problem still exists - even after updating to the latest version of the Netgear Genie.  The apps on my ipad and iphone don't read the correct device list as attached and updated directly via the web interface on the router.

       

    • DexterJB's avatar
      DexterJB
      NETGEAR Moderator

      Hi ninja661,

       

      I have sent you a message. Please check your inbox.

       

      Regards,

       

      Dexter
      Community Team

      • ninja661's avatar
        ninja661
        Luminary

        The problem still exists much like the issue I have been having with the router forwarding email logs to Hotmail. Gmail or Yahoo web mail.  I am going to give up on resolving the issue. I think it is partly with the script that Netgear runs when trying to supply information to these web mail clients.