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Forum Discussion
drjosenperez
Sep 14, 2017Follower
Nighthawk x6, router was working fine, I used genie last night pause devices and now don't work
Please help
Hi drjosenperez,
1. What is the firmware version of the router?
2. Are you referring to the Pause Internet feature on the mobile app?
3. What device are you using (Android, iOS)?
4. Have you tried using another device?
Regards,
Dexter
Community Team
2 Replies
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- DexterJBNETGEAR Moderator
Hi drjosenperez,
1. What is the firmware version of the router?
2. Are you referring to the Pause Internet feature on the mobile app?
3. What device are you using (Android, iOS)?
4. Have you tried using another device?
Regards,
Dexter
Community Team
- DexterJBNETGEAR Moderator
Hi drjosenperez,
I would like to follow up and check if you are still experiencing the issue.
Regards,
Dexter
Community Team