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Old ‘Netgear Support’ app not possible to delete or remove on iPad
The old Netgear Support app is impossible to remove or delete on my iPad. It looks as it is trying to update itself when trying to open it, but nothing happens afterwards. The icon remains ‘faided’. Keeping the finger on it gives not the usual possibility to erase it.
It’s just annoying. And so old I don’t remember what I had back then. I’m now on my fifth or sixth iPad, and it has just been transferred from iPad to iPad, but it is in the last year or two it has been a ‘phantom app’ I think.
Well, not really a Netgear issue, I just asked here if someone had experienced the same problem.
Thanks for your time and answers, I will continue and try in Apple forums.
5 Replies
Laxa wrote:
The old Netgear Support app is impossible to remove or delete on my iPad.
Which app is that?
Seems more like an iPad thing than anything that Netgear can fix. But one solution for these things can be to install the app again and then remove it.
Just another user with time on their hands.
It’s an old app I believe doesn’t exist anymore. The title is: “NETGEAR Support”. Not possible to open either.
May need to factory reset the iPad and setup it up from scratch.
If you have made a backup then you can restore from back up however that may re-introduce the bad old app behavior...
Laxa wrote:
It’s an old app I believe doesn’t exist anymore. The title is: “NETGEAR Support”. Not possible to open either.
I would avoid any nuclear options. Best start at the iPad end. I know that apple locks down its devices, but there should be somewhere out tin iLand who can help.
Is this phantom app doing anything worrying or is it just an annoyance? Resetting an iPad just to get rid of that would seem to be overkill.
What device did you own when you installed this thing?
Just another user with time on their hands.
It’s just annoying. And so old I don’t remember what I had back then. I’m now on my fifth or sixth iPad, and it has just been transferred from iPad to iPad, but it is in the last year or two it has been a ‘phantom app’ I think.
Well, not really a Netgear issue, I just asked here if someone had experienced the same problem.
Thanks for your time and answers, I will continue and try in Apple forums.
