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Forum Discussion
R7000 netgear app and bt tv issues
I have bt tv lan connected by a bt ac1900 wifi extender. Bt hub 6 for internet connected lan to r7000 providing the wifi. When using the Netgear app to turn kids internet off it then messed up inter...
Hi Brummybloke,
1. What is the firmware version of the R7000?
2. Is the R7000 setup in AP mode or in router mode?
3. Is the extender extending the signal from the BT Hub or from the R7000?
4. Is the BT TV box connected to the BT Hub or to the R7000?
5. Are you using the pause Internet feature on the Genie app?
Regards,
Dexter
Community Team
Hi thanks for replying
1. Firmware VersionV1.0.9.6_1.2.19
2. R7000 is connected to the bt hub via Ethernet cable in router mode.
3. Bt extender is extending r7000 signal there is no bt hub wifi signal it's turned to modem only.
4. Bt tv box has no wifi it is connected via Ethernet to the bt extender.
5. Yes pausing devices from genie
1. Firmware VersionV1.0.9.6_1.2.19
2. R7000 is connected to the bt hub via Ethernet cable in router mode.
3. Bt extender is extending r7000 signal there is no bt hub wifi signal it's turned to modem only.
4. Bt tv box has no wifi it is connected via Ethernet to the bt extender.
5. Yes pausing devices from genie