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Forum Discussion
R7000 netgear app and bt tv issues
I have bt tv lan connected by a bt ac1900 wifi extender. Bt hub 6 for internet connected lan to r7000 providing the wifi. When using the Netgear app to turn kids internet off it then messed up inter...
Hi Brummybloke,
1. Does the issue persist if you have the XBOX's connected to the R7000's WiFi?
2. Does the issue persist if you have the BT TV box wired to the R7000?
3. Does the issue persist when you pause the Internet on the devices connected to the R7000?
4. When you say "reset", are you powering down the router and powering it back on or are you doing a factory reset?
Regards,
Dexter
Community Team
1. Does the issue persist if you have the XBOX's connected to the R7000's WiFi?
The Xboxes don't teach wifi on the r7000 which is why they go through the extender.
2. Does the issue persist if you have the BT TV box wired to the R7000?
The bt box can't be wired to the r7000 as the bt tv box is in my bedroom while the r7000 is in the living room with the bt hub.
3. Does the issue persist when you pause the Internet on the devices connected to the R7000?
No just on the extender
4. When you say "reset", are you powering down the router and powering it back on or are you doing a factory reset?
I'm resetting the router via the net genie.
Thanks again
The Xboxes don't teach wifi on the r7000 which is why they go through the extender.
2. Does the issue persist if you have the BT TV box wired to the R7000?
The bt box can't be wired to the r7000 as the bt tv box is in my bedroom while the r7000 is in the living room with the bt hub.
3. Does the issue persist when you pause the Internet on the devices connected to the R7000?
No just on the extender
4. When you say "reset", are you powering down the router and powering it back on or are you doing a factory reset?
I'm resetting the router via the net genie.
Thanks again