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ghoti's avatar
ghoti
Aspirant
Dec 03, 2021

R7960P (AC3600) will not detect internet; another router works no problem

Moved to new home. My R7960P was working fine at old home. Now, everyting okay EXCEPT router will not detect internet. I tried a reset and powering router and computer off and on -- no joy.

 

Tried another router -- works fine. I'm out of ideas.

 

Thanks for reading. Any suggestions appreciated.

 

12 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what modem/gateway is the router connected to?

    • ghoti's avatar
      ghoti
      Aspirant

      Thanks for your reply.

      Connected to Spectrum cable modem. 192.168.1.1