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Forum Discussion
fury88
Mar 14, 2017Star
R8000 no longer connects remotely with Genie app after latest firmware
The Genie app was finally working the way it was supposed with pausing connections, etc but then I went an upgraded to the latest firmware and its hosed up Genie. It shows two routers now, one with a...
DexterJB
Jun 08, 2017NETGEAR Moderator
Hi all,
This has been reported to engineering and is being worked on. We will provide an update once available.
Regards,
Dexter
Community Team
Sveinsen
Jun 12, 2017Initiate
Same thing here, after update I get two routers, and iOS won't connect. A solution shud be very close or this router is going back to the dealer...I have 20 something days left for money back guarantee...
- lbotezJun 12, 2017Tutor
I gave up on the Genie app. Forget about it until they fix it.
I just go to http://192.168.1.1 in my browser. Log into your router from there. All the same stuff is there... more or less. Advanced tab is where a lot of the access stuff is located.
Make sure the computer you are using to do this is hooked up by ethernet wire directly to the router if you plan to do any firmware upgrades.
Personally, I'm sticking with v. 1.0.3.36 until I'm sure no one else is having problems. It works fine now with the version I'm currently using. Not so sure about the next one.
Who needs a window on such a sunny day??? ;-)
- SveinsenJun 13, 2017Initiate
sure, no problem to enter via pc/web. but the whole point was to control kids's access with touch of my finger.. anywhere i am, any time... i'm returning it.