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Forum Discussion

fury88's avatar
fury88
Star
Mar 14, 2017

R8000 no longer connects remotely with Genie app after latest firmware

The Genie app was finally working the way it was supposed with pausing connections, etc but then I went an upgraded to the latest firmware and its hosed up Genie. It shows two routers now, one with a...
Genie
R8000
Remote Access
ChadB72's avatar
ChadB72
Initiate
Jul 06, 2017
Should work, may work... but it does not. I think you've missunderstood the issue. No one is having a problem updating or accessing via Ethernet. It's that the Genia app DOES NOT work with the latest firmware.
DexterJB's avatar
DexterJB
NETGEAR Moderator
Jul 10, 2017

Hi all,

 

There is no update from engineering yet. Rest assured, this is being worked on.

 

Regards,

 

Dexter

Community Team

 

 

  • Capster13's avatar
    Capster13
    Guide
    Jul 17, 2017

    Is there any solution to this yet?  I can no longer use the destop application or the iphone/ipad applications.  I can only log onto the router via the webpage.