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Random "hello test" notification from nighthawk app
I've just received 2 notifications on my phone from the nighthawk app saying "hello test". Clicking on them took me to the nighthawk app login.
I was away from home at the time, and I don't have remote management enabled... is this a sign my routers been compromised? or just a bug with the app?
The text of the screenshot above that matters, in case you don't want to open the image:
"NETGEAR Inc. October 4, 2018: We are aware of the test notifications that we mistakenly sent out this morning to some of our customers. These were not intentional, and we apologize for any inconvenience."
34 Replies
I've also just gotten those notifications. I immediately came here to see if anyone else has posted anything, but it doesn't seem like it. I made my own thread as well, hopefully someone more knowledgable can answer our questions.
Same here, two "Hello Test" messages, feeling uncomfortable about this
Wow, at least others have had it. I literally have an AC86u in my amazon basket. Need some word on this from netgear or bye bye r7800
- Woke up with two notifications at 158am saying hello test prior to this got an email about an update nothing updated. Netgear needs to respond to this as they have had too many issues with router take over. Please respond
I also received this message today, very annoying
Same here, received two (2) "Hello Test" notifications from my Nighthawk App on Android. The App shows the notification, but gives no information. Never have seen these before. Really need to hear from Netgear what these are?
- Same mysterious notifications with no content. Both router and nighthawk app up to date.
- Same here. Came through at 4:39am Eastern. Very disheartening to think their app and router may be compromised, again.
- Given all the responses, I find it hard to believe we've all been hacked. Send more likely to me that it was an incorrect text message, maybe the hello test was left over from app development, and was supposed to say "New firmware is available" or something, but there is a coding error and it displayed that generic test message instead.
Also is anyone else seeing this forum acting really glitchy on their phone, if you view it through the Nighthawk app instead of a separate web browser? Really weird stuff like the text getting blurry and selection handles popping up randomly outside the reply field?I received the same two messages. My Nighthawk app recently upgraded on Android. Your suggestion that it is leftover development code is more plausible than any of the "we've been hacked" assumptions, in my opinion.
I'm sure it's benign, and some software developer is going to get ridiculed by his/her peers today in the office!
- That might be plausible, but my app hasn't updated since July 18. I also don't see any new firmware available for our router since August, which is already installed.
I received 2 messages as well "Hello Test" with no other information.
Count "me too" in the mysterious Hello Test notification . It came in around 4:30 -ish AM EDT.
My router firmware is and has been up-to-date for a couple of months and the app on my Android phone has not been updated recently.
At least I feel a bit better that others got the same message at the same time . . . .
I also got the two "hello test" notifications from the Nighthawk app on my Android phone at 4:30 am US Eastern time this morning. My router has the latest firmware (1.0.4.18).
I don't believe the Nighthawk app on my phone was activated with my account info when the notifications happened last night. So, it hasn't been associated with my Netgear account or with my device, until this morning when I was trying to learn more about why I might have been receiving the notifications.
According to my phone, I installed the Nighthawk app version 2.2.4.397 on July 18, 2018.
- Russian malware ;)
No it's probably a bug... Probably...
Oh and I got the message too Firmware v1.3.1.44, App version 2.2.4.397, Model R7000P - got the same "Hello Test" message at 3:39 a.m. Central Time. Hoping Netgear sends out another message to disregard this message so I can stop wondering what happened.
