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Remote Access For Dummies
I apologize if this is asked and answered somewhere in this maze of a website, but I have been going in circles for 30 minutes trying to find the simplest of answers: how? The other day, I was at wor...
Hi Tim,
To enable the (cloud based) remote access (on routers supporting it), you need to be on the router (W)LAN with your computer running the Netgear Genie Application. Bring the App up, and connect and authenticate to the router. Then go to the [Router Settings] - [Wireless Settigns] tab. There you have to do a [Logout] (from the local admin session) - and Login again ... in the Login widget, you have to change to Remote Access, and authenticate using the myNETGEAR account (same as on the community here).
Logic and user friendlyness? :smileyfrustrated: Don't blame the messenger please.
With the iOS and Android Genie App its a little bit more obvious - there is a [Remote Access] button right on the main view - if connected to the (W)LAN locally, and authenticated to the router admin.
-Kurt
Which router are you trying to control?
Not all hardware has this feature.