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RobertHaase's avatar
RobertHaase
Follower
Feb 23, 2018

WiFi Connection Status goes from Connected to Not Connected every few seconds

While viewing the "Home" tab in my Netgear Genie app (Version 2.4.32), the Wifi Connection section shows "Stutus Connected" for 7-12 seconds and then switches to "Status Not Connected" for 3-5 seconds". I have the newest Genie app version and updating the R7000 to the newest firmware version (V1.0.9.26). Has anyone else encountered this and if so, did you find a fix?

 

Netgear Genie
R7000
Troubleshooting
WiFi status

1 Reply

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Feb 23, 2018

    Does this happen on all mobile devices that support this app? 

     

    What device are you using that has the app installed? 

    Has a factory reset been performed and set up from scratch? 

    Might try disabling IPv6 on the router. 

    Set WPA2 and AES only for wireless. 

    Set up a IP address reservation for your devices ON the router.