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Meural Canvas 2 Schedule "Turn On" not working
Hello Community
I got a new Meural Canvas and I may have a little issue. I set a schedule for the canvas to turn on at 06.00 PM and turn off at 11.30 PM. Now, the turning off part works fine but it doesn't turn automatically on. I have to press the power button a few seconds and wait until it turns on (it takes a few seconds until the "meural" screen shows up and after that the picture appears).
Am I doing something wrong? Did I forget to change an option? The "turn off when dark" ain't active so this can't be the issue.
Thank you for your help in advance.
Hi Kevin
Thank you for your reply. AS I wrote, the "Auto-Adjust Brightness" and " Sleep When Room Is Dark" ain't the problem.
I found the solution myself. It was the power mode. It was default set that after 4 hours the system wouldn't go to sleep but rather would shut down completely. After switching the power mode to sleep after 4 hours the schedule works fine.
But thank you for your help anyway.
2 Replies
Hello Ovecarleone,
I understand that you are having issues with the Wake feature on the Meural Canvas 2.
Please follow the instructions below:
1. Open the Meural Application
2. Navigate to Meural settings
3. Turn off "Auto-Adjust Brightness" and " Sleep When Room Is Dark"
4. Then set the Scheduler for your desired times.
Please keep us informed on your progression with this issue!
Best,
Kevin
Community Team
Hi Kevin
Thank you for your reply. AS I wrote, the "Auto-Adjust Brightness" and " Sleep When Room Is Dark" ain't the problem.
I found the solution myself. It was the power mode. It was default set that after 4 hours the system wouldn't go to sleep but rather would shut down completely. After switching the power mode to sleep after 4 hours the schedule works fine.
But thank you for your help anyway.
