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Forum Discussion

DharmaBum's avatar
May 17, 2024
Solved

Multiple canvas in different locations

Can I use a single meural subscription for two devices that are located in different locations/networks (e.g. one at work, and one at home)? Thanks.

  • Hello DharmaBum ,

     

    Thank you for the clarification!

     

    After then initial network configuration of your Meural Canvas you will be able to manage it from my.meural.com. Be sure to select the desired Canvas before making changes.

     

    Please follow the steps below to select your desired Meural Canvas:

    1. Navigate to my.meural.com.
    2. Click the initial on the right side of the box with the "+" symbol.
    3. Then Select Canvases.
    4. Now select the ">" icon next to your Meural Canvas's name. 
    5. Finally, Select your desired Meural Canvas.

     

    Best,

    Kevin

    Community Team

4 Replies

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello DharmaBum,

     

    Welcome to the NETGEAR Community!

     

    I understand that you would like to use multiple Meural Canvas devices on your Meural membership. This can only be achieved when the Meural Canvases are added to the same account as the account with Meural membership and connected to a network. 

     

    Please follow the directions below to add additional Meural Canvas devices to your Meural account:

    1. Navigate to https://my.meural.com/.
    2. Click the initial on the right side of the box with the "+" symbol.
    3. Then, Click Add Canvas.
    4. Then, Input your canvas product key or serial number (This can be found at the back of your Meural Canvas next to the "Meural" logo). 
    5. Now simply follow the prompts to complete your Meural setup. 

     

    Best,

    Kevin

    Community Team

    • DharmaBum's avatar
      DharmaBum
      Guide

      Thanks Kevin for the quick response. Specifically, my question is whether the devices need to been on the same network. They'll be on the same meural account, but would be on different networks (one at home, one at the office). I wasn't sure if that would work. Thanks!

    • KevinLiT's avatar
      KevinLiT
      NETGEAR Moderator

      Hello DharmaBum ,

       

      Thank you for the clarification!

       

      After then initial network configuration of your Meural Canvas you will be able to manage it from my.meural.com. Be sure to select the desired Canvas before making changes.

       

      Please follow the steps below to select your desired Meural Canvas:

      1. Navigate to my.meural.com.
      2. Click the initial on the right side of the box with the "+" symbol.
      3. Then Select Canvases.
      4. Now select the ">" icon next to your Meural Canvas's name. 
      5. Finally, Select your desired Meural Canvas.

       

      Best,

      Kevin

      Community Team

      • DharmaBum's avatar
        DharmaBum
        Guide

        OP here. A follow-up in case anyone was wondering the same thing... This was super easy. No problem setting up devices in different locations on different networks. Both are visible from the mueral app. I can manage both devices from the app with a single log on, even though they are in different locations. I can upload pictures to either device remotely. The app asks you which device you want to send the pictures too. Very easy. Thanks!