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Forum Discussion
andrekramer
Sep 11, 2026Aspirant
Upload issue
Hello, for the past few days I haven't been able to upload any photos—neither via the app nor the browser.
I can't even re-upload photos that are already there.
I created a new account, but I still can't upload anything.
I hope for a quick solution.
5 Replies
- oliverbennet3Initiate
Looks like a service-wide upload issue rather than an account problem, especially since several users are reporting the same thing. Hopefully support confirms the cause soon.
- Jsilver911Initiate
If it’s failing both in the app and through the browser, and even a completely new account has the same problem, it sounds less likely to be an account-specific issue. I’d first check whether the service is having an upload problem, then try a small image with a different file format or reduced size. If that also fails, it would be worth reporting it to support with the exact error message and the device/browser you're using.
- andrekramerAspirant
It seems to be working again. Thanks 👍
- al3490Initiate
i also have the same issue
- andrekramerAspirant
Exactly the same her!
I have tried to make a new account and the same problem