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Forum Discussion

andrekramer's avatar
andrekramer
Aspirant
Sep 11, 2026

Upload issue

Hello, for the past few days I haven't been able to upload any photos—neither via the app nor the browser.

 

I can't even re-upload photos that are already there.

 

I created a new account, but I still can't upload anything.

 

I hope for a quick solution.

 

5 Replies

  • Looks like a service-wide upload issue rather than an account problem, especially since several users are reporting the same thing. Hopefully support confirms the cause soon.

  • If it’s failing both in the app and through the browser, and even a completely new account has the same problem, it sounds less likely to be an account-specific issue. I’d first check whether the service is having an upload problem, then try a small image with a different file format or reduced size. If that also fails, it would be worth reporting it to support with the exact error message and the device/browser you're using.

  • Exactly the same her!

    I have tried to make a new account and the same problem