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Forum Discussion

Jim100's avatar
Jim100
Tutor
Jan 25, 2022
Solved

App speed check does not display speeds

mesh 6 router with two satellites MR 63 . Net gear app on my iPhone and iPad. Speed check runs but does not display speeds, only says I have moderate speed.

  • Jim100's avatar
    Jim100
    Feb 03, 2022

    All of a sudden it has now working just fine. I have no idea why.

11 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jan 25, 2022

    when you run it off a device and not off the netgear app, does it work? 

    its a more trustworthy test anyway

    • Jim100's avatar
      Jim100
      Tutor
      Jan 25, 2022

      Other speed checks work, I've tried removing the app and putting it back in on both iPad and iPhone. Rebooting modem and router. All firmware is up to date so I'll told. All other functions on the app work. 

      • plemans's avatar
        plemans
        Guru - Experienced User
        Jan 25, 2022

        what modem/gateway is the MK system connected to