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Forum Discussion
Cannot see extender
Hi all
I have just purchased a Nighthawk X4S AC2200 Model 7500. I have set it up, connected it to my router wirelessly and have 5 blue lights showing. The problem is none of my devices are showing it as an available network so I cannot connect to it and therefore still have very low signal strength in the room next door to the nighthawk. I am not too savvy with all this technology being old and clapped out, could anyone tell me where I am going wrong PLEASE. Thank you.
8 Replies
What router are you connecting it to?
What firmware is on the extender?
Did you set it up using wps or the installation assistant?
Are you using the "one wifi" feature? Its the mesh mode that uses the same ssid as the router.
Sorry not very good at this tecno stuff!
Connecting to a SKY Q router
Firmware, ??? Lost me
Used WPS
Ha Ha.......not a clue. Sorry.
Thank you.
What actual skyq router is it?
If you used wps to setup the extender, its default setup uses the mesh function. that's where the ssid for the extender is the same as the ssid for the router. In that mode, the device itself (phone, tablet, etc) is what roams between the router/extender.
Some devices you can change the roaming aggressiveness. You can try manipulating this a bit.
How to change WiFi Roaming Aggressiveness or Sensitivity in Windows 10 (thewindowsclub.com)
In my understanding, the EX7500 does (like all Netgear Mesh extenders) duplicate the wireless name and security settings from the network where it's connected to. There won't be an additional network visible - not under a different name.
The lack of a more powerful signal is a little bit strange. Is the initial / default network name (before installation) like NETGEAR_EXT still on air?
If you have an Android mobile at hand, there are some nice apps like "WiFi Analyzer" or Netgear's "WiFi Analytics" which allow to make multiple BSSID (wireless radio MACs) visible in a tree expandable by a "v" along with the network name.
Hi Thanks for your help
The original network is still visible and that is the one I am using currently, it is SKYD499D, but the signal strength is still only 3MBPS, 2 rooms away it is 37MBPS, the extender is in the room in between and my phone shown 33MBPS in that room. No improvement at all with extender and it is showing 5 blue lights.
Unfortunately I have an Apple phone.
Thank you.
