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araghava's avatar
araghava
Star
Apr 29, 2020

MK63 question

I just installed MK 63. When I look at the system by logging in from my desktop I correctly see 2 satellites. 1 wired and 1 wireless.

 

However the app on my iPhone says there is only one sattelite. Further when I look at the network map, it shows the MR60 (router) with a green dot. An MS60 with a green dot and a solid line to the MR60. Another MS60 with a pink dot and dotted line to the first MS60.

 

Anyone know what the pink dot means. A assume the dotted line means it is connected to the first MS60 by wifi but this ai guess.

 

When I click on the satellite connected by wifi it shows that no devices are connected to it. When I click details, it doesn't have an IP address or a Firmware version. There is only a MAC address.

 

How do i figure out if the wireless satellite is working correctly to extend the mesh.

Thanks

4 Replies

    • araghava's avatar
      araghava
      Star
      May 01, 2020

      HI Christian,

      Thanks for responding. Yes, when I login from my desktop it shows 1 wired and 1 wireless.

       

      However the iPhone app only shows one satellite. As I mentioned in my post when I go to the network map in the iPhone app it shows 1` attelite with a green dot and then a dotted line to another satellite with a pink dot. What does the dotted line mean and what does the pink dot mean.

       

       

      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        May 01, 2020

        Hi araghava, 

         

        May you let me know the current app version your phone is on (iOS or Android).

         

        Thanks,

        Christian